SS
Samantha S
1 reviews | Active since May 2012
16 Mar 2015, 13:19
No assistance
I have been on hold for 45 min only to be transferred to \someone else that can assist"I was then put through to the switchboard. So I started the process all over again"
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Replies (1)
MTN South Africa's replyOfficial
19 Mar 2015, 10:55Hello samanthaspencer,
Thank you for taking time to raise your concerns with MTN.
Please accept our apologies for any inconvenience caused.
We have tried calling you on t he number provided without any luck.
Unfortunately, you have not advised us of the nature of your complaint in order for us to investigate or refer to the relevant teams.
Rest assured, it is not our intention to displease you. We look forward to improving on the service delivery to you.
Regards
Veronica
REQ:***
Thank you for taking time to raise your concerns with MTN.
Please accept our apologies for any inconvenience caused.
We have tried calling you on t he number provided without any luck.
Unfortunately, you have not advised us of the nature of your complaint in order for us to investigate or refer to the relevant teams.
Rest assured, it is not our intention to displease you. We look forward to improving on the service delivery to you.
Regards
Veronica
REQ:***
Best regards,
MTN South Africa's reply19 Mar 2015, 10:55
Official
Hello samanthaspencer,
Thank you for taking time to raise your concerns with MTN.
Please accept our apologies for any inconvenience caused.
We have tried calling you on t he number provided without any luck.
Unfortunately, you have not advised us of the nature of your complaint in order for us to investigate or refer to the relevant teams.
Rest assured, it is not our intention to displease you. We look forward to improving on the service delivery to you.
Regards
Veronica
REQ:***
Thank you for taking time to raise your concerns with MTN.
Please accept our apologies for any inconvenience caused.
We have tried calling you on t he number provided without any luck.
Unfortunately, you have not advised us of the nature of your complaint in order for us to investigate or refer to the relevant teams.
Rest assured, it is not our intention to displease you. We look forward to improving on the service delivery to you.
Regards
Veronica
REQ:***
Best regards,