SB
Shakti B
1 reviews | Active since Jun 2013
14 May 2015, 15:20
NO ASSISTANCE
Dear All<br> <br> please can someone give me a call back on my Cell, I have been trying to get hold of the Call Centre for the past 2 weeks on 808 and on *** from my landline, I am trying to get my banking details changed so that the debit at the end of the month goes off my new account number.<br> <br> please can you someone get back to me.
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Replies (1)
MTN South Africa's replyOfficial
16 May 2015, 05:53Hello Shakti B,
Thank you for your post.
We are terribly sorry for the inconveniences that you experienced as a result of this. We completely understand the frustration it causes.
As per the notes on your account the bank details have been updated.
We would like to assure you that we are actively working to improve our service levels.
Regards
Thabelo
REQ:***
Thank you for your post.
We are terribly sorry for the inconveniences that you experienced as a result of this. We completely understand the frustration it causes.
As per the notes on your account the bank details have been updated.
We would like to assure you that we are actively working to improve our service levels.
Regards
Thabelo
REQ:***
Best regards,
MTN South Africa's reply16 May 2015, 05:53
Official
Hello Shakti B,
Thank you for your post.
We are terribly sorry for the inconveniences that you experienced as a result of this. We completely understand the frustration it causes.
As per the notes on your account the bank details have been updated.
We would like to assure you that we are actively working to improve our service levels.
Regards
Thabelo
REQ:***
Thank you for your post.
We are terribly sorry for the inconveniences that you experienced as a result of this. We completely understand the frustration it causes.
As per the notes on your account the bank details have been updated.
We would like to assure you that we are actively working to improve our service levels.
Regards
Thabelo
REQ:***
Best regards,