No Assistance
<p>I have been having problems with my phone for more than 3 months now. 2 months spend at the HVRC and the last month running in and out of stores, no help. apparently my phone was reported ******, wrote an affidavit, phone still not unlocked, all the while full amount is debited monthly. What is it that a person have to do to get assistance???</p>
Good Day Nomvula Majozi
Thank you for your post.
We are terribly sorry for the inconveniences that you experienced as a result of this. We completely understand the frustration it causes.
Kindly be advised that the matter has been escalated to the management team of the relevant functional unit for resolution. They will revert to you with feedback and a way forward.
Rest assured, it is not our intention to displease you. We look forward to improving on the service delivery.
Kind Regards
Zukiswa
REQ: **********
Best regards,
Good Day Nomvula Majozi
Thank you for your post.
We are terribly sorry for the inconveniences that you experienced as a result of this. We completely understand the frustration it causes.
Kindly be advised that the matter has been escalated to the management team of the relevant functional unit for resolution. They will revert to you with feedback and a way forward.
Rest assured, it is not our intention to displease you. We look forward to improving on the service delivery.
Kind Regards
Zukiswa
REQ: **********
Best regards,
M I ever going to get feedback/assistance with this problem or should i maybe seek help elsewhere???
M I ever going to get feedback/assistance with this problem or should i maybe seek help elsewhere???