No apology

From at about 19:00, Wednesday the 17th of June there was no Network available to users. I could only make and receive phone calls or SMS... All oher applications were unavailable. Tried calling the Call Center and even that didn't help as I got cut off.... Saying network as been disrupted. <br> Network was only available again today ( 2015-06-18) at about 10:00.... <br> It's just sad how I've been such a loyal customer of MTN for so many years and yet no one cares to explain what the caused the Network failure or even a simple SMS to apologize. Totally not a right to treat customers like that, it's such things that cause one to want to jump ship and move to another provider. <br> Just a simply apology from you to your customers would be nice.