NO answers no service

This company is most pathetic I have been a client over 20 years and now i regret even ever signing up with them...I now stuck in a contract and not one person can give me an answer

I have about 20 escalation sr numbers and not one answer Phindile ref *** Janet *** *** Sibongile…Baldwin Bokwa...and it goes on and on Complaint [#***] Complaint [#***]