WD
Wilma D
1 reviews | Active since Oct 2017
12 Oct 2017, 11:01
NO Answer to cancel my internet contract
Good day, I need to cancel my INTERNET Contract so I called MTN on 808 from my cell this am, and I had to hold on but no more than 10 minutes and then I was assisted, then I got transferred to CANCELLATION of contract and I was holding on for almost 1 HOUR!!! YES - 1 HOUR!!! MTN service STINKS! THIS is why I need to cancel my contract with MTN, I am sure I will get better service somewhere else. My Internet has been extremely slow and at times non existent for the last 3+ months PLEASE PLEASE can someone help me to cancel my contract, I now had it with MTN.
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Wilma D's updateReviewer Update
12 Oct 2017, 12:20MTN, Alice, did call me back after I send an email to say that I complained on Hello Peter. She is helping me with my cancellation - Thank you Alice, I appreciate your call and friendliness and assistance. May I rate your services as a 5/5 *****. I still have my cell contracts with MTN and will stay with MTN for now. Your attitude and understanding gave me new hope.
WD
Wilma D's update12 Oct 2017, 12:20
Reviewer Update
MTN, Alice, did call me back after I send an email to say that I complained on Hello Peter. She is helping me with my cancellation - Thank you Alice, I appreciate your call and friendliness and assistance. May I rate your services as a 5/5 *****. I still have my cell contracts with MTN and will stay with MTN for now. Your attitude and understanding gave me new hope.