RG
Reinhard G
1 reviews | Active since Mar 2009
08 Jul 2015, 09:23
No answer or cut off
Hi,<br> <br> This morning I received an SMS, you roaming services have been successfully added, but how do I deactivate it?. I tried solving the issue by dialling 808, but there is no answer or the line just drops. I will not be held responsible for any charges incurred while this service is active due to the unavailability of the call centre. Please get back to me so we can rectify this.<br> <br> And why would it mention that my credit limit may not apply while roaming? What is the point of having a credit limit then?<br> <br> Thank you
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MTN South Africa's replyOfficial
22 Jul 2015, 14:24Hello inkeeper,
Thank you for your post,
We apologise for the delayed response and for any inconvenience this may have caused.
Please note that you do not have international roaming active on the line, however you have international dialling which is inclusive on the package. The only time you will incur charges is if you make an international call.
Thank you
Wenzile Masina
REQ:***
Thank you for your post,
We apologise for the delayed response and for any inconvenience this may have caused.
Please note that you do not have international roaming active on the line, however you have international dialling which is inclusive on the package. The only time you will incur charges is if you make an international call.
Thank you
Wenzile Masina
REQ:***
Best regards,
MTN South Africa's reply22 Jul 2015, 14:24
Official
Hello inkeeper,
Thank you for your post,
We apologise for the delayed response and for any inconvenience this may have caused.
Please note that you do not have international roaming active on the line, however you have international dialling which is inclusive on the package. The only time you will incur charges is if you make an international call.
Thank you
Wenzile Masina
REQ:***
Thank you for your post,
We apologise for the delayed response and for any inconvenience this may have caused.
Please note that you do not have international roaming active on the line, however you have international dialling which is inclusive on the package. The only time you will incur charges is if you make an international call.
Thank you
Wenzile Masina
REQ:***
Best regards,