1 reviews | Active since Sept 2009
No answer on customer service line
<p>i am at witts end. I can't get through to 808. i have been holding for more than 1 hour and keep trying.</p> <p>i have emailed MTN but still no response. This is not the first time so MTN can't tell me they have a influx of calls.</p> <p>MTN should employ more people to man their phones.</p> <p>MTN you are going to loose customers.</p>
Thank you for your post.
We are terribly sorry for the inconveniences that you experienced as a result of this. We completely understand the frustration it causes.
As per our telephone conversation the matter was resolved.
Thank you for bringing this matter to our attention and would like to assure you that we are actively working to improve our service levels.
Regards
Nompumelelo
REQ: **********
Thank you for your post.
We are terribly sorry for the inconveniences that you experienced as a result of this. We completely understand the frustration it causes.
As per our telephone conversation the matter was resolved.
Thank you for bringing this matter to our attention and would like to assure you that we are actively working to improve our service levels.
Regards
Nompumelelo
REQ: **********