CA
Carushka A
1 reviews | Active since Jul 2011
15 Jun 2015, 11:45
No answer / no service
Good Day<br> <br> I have tried contacting your call centre to increase my self service limit ( DATA BUNDLE ) however no one answers.<br> Been to your branch but they cant help.<br> Should my bill come higher than expected I will demand a refund !<br> <br> Regards,
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MTN South Africa's replyOfficial
02 May 2023, 21:58Hello carushka,
We are truly sorry for any inconvenience caused and for the breakdown in service. It was never our intention to have dissatisfied you in any way.
We can confirm that your invoice for the month of June 2015 was only for an amount of R616.52 Incl. VAT. There was no additional internet usage (packet switch data call charges).
We will suggest in future that you make use of our \Live Chat\" service. We have agents available from 8:00am till 17:00pm. Please copy the link below into your web browser
We are truly sorry for any inconvenience caused and for the breakdown in service. It was never our intention to have dissatisfied you in any way.
We can confirm that your invoice for the month of June 2015 was only for an amount of R616.52 Incl. VAT. There was no additional internet usage (packet switch data call charges).
We will suggest in future that you make use of our \Live Chat\" service. We have agents available from 8:00am till 17:00pm. Please copy the link below into your web browser
MTN South Africa's reply02 May 2023, 21:58
Official
Hello carushka,
We are truly sorry for any inconvenience caused and for the breakdown in service. It was never our intention to have dissatisfied you in any way.
We can confirm that your invoice for the month of June 2015 was only for an amount of R616.52 Incl. VAT. There was no additional internet usage (packet switch data call charges).
We will suggest in future that you make use of our \Live Chat\" service. We have agents available from 8:00am till 17:00pm. Please copy the link below into your web browser
We are truly sorry for any inconvenience caused and for the breakdown in service. It was never our intention to have dissatisfied you in any way.
We can confirm that your invoice for the month of June 2015 was only for an amount of R616.52 Incl. VAT. There was no additional internet usage (packet switch data call charges).
We will suggest in future that you make use of our \Live Chat\" service. We have agents available from 8:00am till 17:00pm. Please copy the link below into your web browser