MH
Mark H

1 reviews | Active since Jan 2013

09 Jan 2017, 12:50

No answer from 808

<p>Is there a problem with the Call Centre number? I have been trying all day to get through to a Customer Service Agent. Please contact me</p>

0
Replies (2)
MTN South Africa
MTN South Africa's reply16 Jan 2017, 17:11
Official

Dear Valued Customer,

Thank you for taking time to raise your concerns with MTN.

As per our telephone conversation we are glad that your complaint have been resolved.

Rest assured, it is not our intention to displease you. We look forward to improving on the service delivery to you.

warm regards

mike

REQ:***

Best regards,

MH
Mark H's update17 Jan 2017, 08:07
Reviewer Update

I still fail to understand how MTN expect a customer to divulge information such as PIN numbers and banking details via e-mail in order to verify a customer. This is absurd.