KK
Khanyisile K
1 reviews | Active since Mar 2014
24 Feb 2015, 14:06
No Answer - feedback
I took my new phone in to the MTN repair center in Midrand since I couldn't get assistance at any mtn store.<br> <br> I was told to call back on Monday to check the progress of my phone. I called all day yesterday but I didn't get through.<br> <br> As I am typing this report I have been holding for 26 minutes.<br> <br> From the time I upgraded my phone at MTN i have been receiving bad service and a non-functional devise.<br> <br> I am not happy!!!
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MTN South Africa's replyOfficial
09 Mar 2015, 12:52Hello khanyisilekgatla,
Thank you for bringing this to our attention.
I am terribly sorry for the inconveniences experienced as a result this. I completely understand the frustration it causes. The matter has been escalated to the technical repairs management team for urgent investigation. They will contact you directly with feedback and an action plan.
Best regards
Mantoa
REQ:***
Thank you for bringing this to our attention.
I am terribly sorry for the inconveniences experienced as a result this. I completely understand the frustration it causes. The matter has been escalated to the technical repairs management team for urgent investigation. They will contact you directly with feedback and an action plan.
Best regards
Mantoa
REQ:***
Best regards,
MTN South Africa's reply09 Mar 2015, 12:52
Official
Hello khanyisilekgatla,
Thank you for bringing this to our attention.
I am terribly sorry for the inconveniences experienced as a result this. I completely understand the frustration it causes. The matter has been escalated to the technical repairs management team for urgent investigation. They will contact you directly with feedback and an action plan.
Best regards
Mantoa
REQ:***
Thank you for bringing this to our attention.
I am terribly sorry for the inconveniences experienced as a result this. I completely understand the frustration it causes. The matter has been escalated to the technical repairs management team for urgent investigation. They will contact you directly with feedback and an action plan.
Best regards
Mantoa
REQ:***
Best regards,