no answer at help line. account suspended.

Item: MTN South Africa
Rating: 2
Author: Mark P

no answer at help line. account suspended. resolve immediately mark phillips id *** credit limit exceeded service suspended. but a debit order went off on 30.04. for R2688.78 even though the amount due was R 7774.78 reconnect immediately please. 3 contracts *** *** *** they are my daughters phones and they are on the road and cant be without them

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Replies (1)

MTN South Africa's replyOfficial

14 May 2015, 09:21

Hello markphillips7676,

Thank you for your post.

Please accept our apologies for the inconvenience experienced.

According to your records you were informed that your lines have been suspended due to a credit limit hence you are unable to call and please note that a credit limit is placed on your MTN account as a credit management tool.

For more information please contact us by dialing 808 from your cell or *** from a non MTN number.

Regards,
Bronwyn
REQ:***

MTN South Africa's reply14 May 2015, 09:21

Official