AN
Adri N
1 reviews | Active since Jul 2015
07 Jul 2015, 14:51
No answer at call centre and calls get dropped
I phoned MTN to try and get my account sorted out. All I get is annoying music and then my calls gets dropped.
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Replies (1)0
Replies (1)
MTN South Africa's replyOfficial
08 Jul 2015, 16:18Hello A3_N,
Thank you for your post
Please accept our apologies for any inconvenience caused as result of the breakdown in the service delivery in one of our touch points.
Kindly advise us of the nature of the query and the cell phone number that has a problem.
The call centre operating hours have changed, 808 from 6am to 6pm and 173 is from 6am to 8pm.
Rest assured, it is not our intention to displease you. We look forward to improving on the service delivery to you.
Regards
Lungi
REQ:***
Thank you for your post
Please accept our apologies for any inconvenience caused as result of the breakdown in the service delivery in one of our touch points.
Kindly advise us of the nature of the query and the cell phone number that has a problem.
The call centre operating hours have changed, 808 from 6am to 6pm and 173 is from 6am to 8pm.
Rest assured, it is not our intention to displease you. We look forward to improving on the service delivery to you.
Regards
Lungi
REQ:***
MTN South Africa's reply08 Jul 2015, 16:18
Official
Hello A3_N,
Thank you for your post
Please accept our apologies for any inconvenience caused as result of the breakdown in the service delivery in one of our touch points.
Kindly advise us of the nature of the query and the cell phone number that has a problem.
The call centre operating hours have changed, 808 from 6am to 6pm and 173 is from 6am to 8pm.
Rest assured, it is not our intention to displease you. We look forward to improving on the service delivery to you.
Regards
Lungi
REQ:***
Thank you for your post
Please accept our apologies for any inconvenience caused as result of the breakdown in the service delivery in one of our touch points.
Kindly advise us of the nature of the query and the cell phone number that has a problem.
The call centre operating hours have changed, 808 from 6am to 6pm and 173 is from 6am to 8pm.
Rest assured, it is not our intention to displease you. We look forward to improving on the service delivery to you.
Regards
Lungi
REQ:***