No answer at Call centre
<p>Hi,</p> <p> </p> <p>I have received a SMS that I have not paid. I went to go and check and saw that I did not, my mistake so I paid this morning. In the meantime my outgoing call facility have been suspended. So I phoned 808, selected the go to operator and then it seems like it diverts me to Legal Collections, which is fine but nobody answers, I phoned twice and held on for more than 10 minutes.</p> <p> </p> <p>So what now ?</p> <p> </p> <p>Regards,</p> <p> </p> <p>Willie</p>
Good day,
Thank you for bringing this matter to our attention. We sincerely apologize for any inconvenience caused as a result of this and assure you that it is not our intention to displease you.
Kindly note that the matter has been escalated to the Call centre supervisory team for assistance.
Kind regards,
Ishie.
Best regards,
Good day,
Thank you for bringing this matter to our attention. We sincerely apologize for any inconvenience caused as a result of this and assure you that it is not our intention to displease you.
Kindly note that the matter has been escalated to the Call centre supervisory team for assistance.
Kind regards,
Ishie.
Best regards,