DS
Dandy S
1 reviews | Active since Mar 2009
02 May 2015, 14:33
No answer at call center
I have been trying all day to get hold of your call center 808. I keep getting cut off and now this last time I held on for 16 minutes before giving up. Does anyone actually work at the call center? How do we get hold of a human voice at the call center? Pathetic!!!!!<br>
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Replies (1)0
Replies (1)
MTN South Africa's replyOfficial
13 May 2015, 12:06Hello please,
Thank you for taking the time to raise your concerns and affording us the opportunity to address the same.
Kindly accept our sincere apologies for any inconvenience caused,rest assured it was not our intention to dissatisfy you in any way.
Our records show that this matter has been resolved per reference number Ref ***.
We sincerely hope that this is in order and hope that we are able to restore your faith in us.
Regards,
Felicity.
REQ:***
Thank you for taking the time to raise your concerns and affording us the opportunity to address the same.
Kindly accept our sincere apologies for any inconvenience caused,rest assured it was not our intention to dissatisfy you in any way.
Our records show that this matter has been resolved per reference number Ref ***.
We sincerely hope that this is in order and hope that we are able to restore your faith in us.
Regards,
Felicity.
REQ:***
MTN South Africa's reply13 May 2015, 12:06
Official
Hello please,
Thank you for taking the time to raise your concerns and affording us the opportunity to address the same.
Kindly accept our sincere apologies for any inconvenience caused,rest assured it was not our intention to dissatisfy you in any way.
Our records show that this matter has been resolved per reference number Ref ***.
We sincerely hope that this is in order and hope that we are able to restore your faith in us.
Regards,
Felicity.
REQ:***
Thank you for taking the time to raise your concerns and affording us the opportunity to address the same.
Kindly accept our sincere apologies for any inconvenience caused,rest assured it was not our intention to dissatisfy you in any way.
Our records show that this matter has been resolved per reference number Ref ***.
We sincerely hope that this is in order and hope that we are able to restore your faith in us.
Regards,
Felicity.
REQ:***