EM
Etumeleng M
1 reviews | Active since Jun 2015
29 Jun 2015, 11:59
NO ANSWER AT 808 since 01 June (Cancel Contract)
Hi <br> <br> Been calling 808 Since 01 June 2015 to cancel a contract that has reached its 24 Months, no luck. <br> I even sent an email to [Email Removed] no feedback. <br> <br> I dont want to be billed for extra month because MTN is striking, Contract was suppose to be cancelled by now?<br> <br> Can i urgently get feeback.<br> <br> Ive been using MTN contract for more than 10 years, this is making me think twice of keeping this relationship. :( :( :( :( :(
Helpful (0)
Replies (1)0
Replies (1)
MTN South Africa's replyOfficial
12 Jul 2015, 20:27Hello Tumiitu,
Thank you for taking the time to write to us via the Hello Peter website. We apologize for the inconveniences caused.
This is definitely not the way we wish to treat our valued customers. Our teams have returned to the office and we are ready to assist with your queries. I have deactivated your data line to avoid further billing. Your last invoice dated 20 June will still be charged.
Rest assured, it is not our intention to displease you. We look forward to your understanding.
Kind regards,
MTN SA
REQ:***
Thank you for taking the time to write to us via the Hello Peter website. We apologize for the inconveniences caused.
This is definitely not the way we wish to treat our valued customers. Our teams have returned to the office and we are ready to assist with your queries. I have deactivated your data line to avoid further billing. Your last invoice dated 20 June will still be charged.
Rest assured, it is not our intention to displease you. We look forward to your understanding.
Kind regards,
MTN SA
REQ:***
MTN South Africa's reply12 Jul 2015, 20:27
Official
Hello Tumiitu,
Thank you for taking the time to write to us via the Hello Peter website. We apologize for the inconveniences caused.
This is definitely not the way we wish to treat our valued customers. Our teams have returned to the office and we are ready to assist with your queries. I have deactivated your data line to avoid further billing. Your last invoice dated 20 June will still be charged.
Rest assured, it is not our intention to displease you. We look forward to your understanding.
Kind regards,
MTN SA
REQ:***
Thank you for taking the time to write to us via the Hello Peter website. We apologize for the inconveniences caused.
This is definitely not the way we wish to treat our valued customers. Our teams have returned to the office and we are ready to assist with your queries. I have deactivated your data line to avoid further billing. Your last invoice dated 20 June will still be charged.
Rest assured, it is not our intention to displease you. We look forward to your understanding.
Kind regards,
MTN SA
REQ:***