lN
leandrie N
1 reviews | Active since Feb 2015
04 Feb 2015, 16:24
no answer
I have been holding on for more than one hour and still no answer I then tried to call the Alberton brance their phones are not even ringing :(
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Replies (1)
MTN South Africa's replyOfficial
16 Feb 2015, 21:46Hello Leandrie25,
We are truly sorry for the inconvenience caused and for the breakdown in service.
We have now perused your account and see that your line has been deactivated due to the account being in arrears. We will suggest that you call *** and request to be transferred through to our Legal Department.
The account has been locked and they will need to assist you with any enquiries on the account.
Regards
Tim
MTN Complaints Management Team: REQ:***
We are truly sorry for the inconvenience caused and for the breakdown in service.
We have now perused your account and see that your line has been deactivated due to the account being in arrears. We will suggest that you call *** and request to be transferred through to our Legal Department.
The account has been locked and they will need to assist you with any enquiries on the account.
Regards
Tim
MTN Complaints Management Team: REQ:***
Best regards,
MTN South Africa's reply16 Feb 2015, 21:46
Official
Hello Leandrie25,
We are truly sorry for the inconvenience caused and for the breakdown in service.
We have now perused your account and see that your line has been deactivated due to the account being in arrears. We will suggest that you call *** and request to be transferred through to our Legal Department.
The account has been locked and they will need to assist you with any enquiries on the account.
Regards
Tim
MTN Complaints Management Team: REQ:***
We are truly sorry for the inconvenience caused and for the breakdown in service.
We have now perused your account and see that your line has been deactivated due to the account being in arrears. We will suggest that you call *** and request to be transferred through to our Legal Department.
The account has been locked and they will need to assist you with any enquiries on the account.
Regards
Tim
MTN Complaints Management Team: REQ:***
Best regards,