1 reviews | Active since May 2016
No answer!
<p>I have been calling the Pick and Pay branc, Overport City, Gateway and the Phoenix plaza branch since 9.05am!! </p> <p> </p> <p>Seems like there is not a single employee at any of the branches who are able to answer the phones!!! </p> <p> </p> <p>This is ridiculous. I had called Vodacom a minute after 9 and my call was answered withing seconds. Wake up guys!</p>
Thank you for your post
We apologize for the delayed response and for any inconvenience incurred.
We have escalated the matter to the relevant management team. Should you require any further assistance with your account, please write back to us with your account details and we will attend to the matter accordingly.
Rest assured it is not our intention to displease you. We look forward to improving on the service delivery to you.
Kind Regards
Siphumezo
REQ:672025
Best regards,
Thank you for your post
We apologize for the delayed response and for any inconvenience incurred.
We have escalated the matter to the relevant management team. Should you require any further assistance with your account, please write back to us with your account details and we will attend to the matter accordingly.
Rest assured it is not our intention to displease you. We look forward to improving on the service delivery to you.
Kind Regards
Siphumezo
REQ:672025
Best regards,