AH
Angelique H

1 reviews | Active since Sept 2013

12 Mar 2016, 12:46

No answer

I cant seem to ever get hold of mtn on 808 been holding for over half an hour and no answer nice to see how mtn treats their contract customers. I think its time for a different service provider

0
Replies (1)
MTN South Africa
MTN South Africa's reply15 Mar 2016, 15:54
Official
Hello Angy018,

Thank you for your post.

We are terribly sorry for the inconveniences that you experienced as a result of this. We completely understand the frustration it causes.

Kindly be advised that a query has been logged with technical support regarding the 1GB Adhoc bundle that is not active, REQ:***.

Rest assured, it is not our intention to displease you. We look forward to improving on the service delivery to you.

Regards,
Ayanda
REQ:***

Best regards,