EE
Eben E
1 reviews | Active since Apr 2009
21 Jan 2016, 15:16
No Answer
I have been trying all afternoon to call *** because all my lines have been disconnected form services because someone has not updated the account, the call center on 808 is not able to assist and they said I must call the other number, this is every months story, I am so fed up!<br> Please update all 5 my numbers, hopefully I can get through on the complaints line
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MTN South Africa's replyOfficial
22 Jan 2016, 15:51Hello YoursTrulyGp,
Thank you for your post.
We are terribly sorry for the inconveniences that you experienced as a result of this. We completely understand the frustration it causes.
Kindly be advised that your account has been updated and your lines were reconnected.
Rest assured, it is not our intention to displease you. We look forward to improving on the service delivery to you.
Kind Regards
Zukiswa
REQ:***
Thank you for your post.
We are terribly sorry for the inconveniences that you experienced as a result of this. We completely understand the frustration it causes.
Kindly be advised that your account has been updated and your lines were reconnected.
Rest assured, it is not our intention to displease you. We look forward to improving on the service delivery to you.
Kind Regards
Zukiswa
REQ:***
Best regards,
MTN South Africa's reply22 Jan 2016, 15:51
Official
Hello YoursTrulyGp,
Thank you for your post.
We are terribly sorry for the inconveniences that you experienced as a result of this. We completely understand the frustration it causes.
Kindly be advised that your account has been updated and your lines were reconnected.
Rest assured, it is not our intention to displease you. We look forward to improving on the service delivery to you.
Kind Regards
Zukiswa
REQ:***
Thank you for your post.
We are terribly sorry for the inconveniences that you experienced as a result of this. We completely understand the frustration it causes.
Kindly be advised that your account has been updated and your lines were reconnected.
Rest assured, it is not our intention to displease you. We look forward to improving on the service delivery to you.
Kind Regards
Zukiswa
REQ:***
Best regards,