TS
Taryn S
1 reviews | Active since Oct 2012
15 Apr 2015, 16:31
No Answer
I have been calling in for a month to load data on my phone. Mtn help line 808 just cuts off. I've mailed Mtn which they rep**** 2 weeks later on a solution. I mailed back my details to load data last week & still no reply. Data which I'm purchasing!!!!!! So I take it Mtn is no longer interested in selling items to customers.
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Replies (1)
MTN South Africa's replyOfficial
29 Apr 2015, 15:57Hello T24,
Thank you for your post.
Please accept our apologies for the inconvenience experienced.
We are sorry to have disappointed you with our service and would like to assure you that it is certainly not our intention to dissatisfy our clients. We are pleased to know that the matter has since been resolved(as per our telephonic conversation)
We understand that the entire experience must have been very frustrating and hope that we can restore your faith in us.
Regards,
Charles.
REQ:***.
Thank you for your post.
Please accept our apologies for the inconvenience experienced.
We are sorry to have disappointed you with our service and would like to assure you that it is certainly not our intention to dissatisfy our clients. We are pleased to know that the matter has since been resolved(as per our telephonic conversation)
We understand that the entire experience must have been very frustrating and hope that we can restore your faith in us.
Regards,
Charles.
REQ:***.
Best regards,
MTN South Africa's reply29 Apr 2015, 15:57
Official
Hello T24,
Thank you for your post.
Please accept our apologies for the inconvenience experienced.
We are sorry to have disappointed you with our service and would like to assure you that it is certainly not our intention to dissatisfy our clients. We are pleased to know that the matter has since been resolved(as per our telephonic conversation)
We understand that the entire experience must have been very frustrating and hope that we can restore your faith in us.
Regards,
Charles.
REQ:***.
Thank you for your post.
Please accept our apologies for the inconvenience experienced.
We are sorry to have disappointed you with our service and would like to assure you that it is certainly not our intention to dissatisfy our clients. We are pleased to know that the matter has since been resolved(as per our telephonic conversation)
We understand that the entire experience must have been very frustrating and hope that we can restore your faith in us.
Regards,
Charles.
REQ:***.
Best regards,