No Answer

My mother has been trying for days to get hold of of the call center to inform them that her account has been frozen due to my father passing but there is never any reply or when you've been holding for hours and you hear it going through the call is cut on the other-side! She has as much as gone into the mtn store and even then the mtn staff can not get through to their call center...my mother has literally spent hours there. Just so that they know my mother has been grieving a man she was married too for 6o years and all her accounts are difficult to contact so they will be cutting her services and giving her a bad credit references after all the years that she has been a loyal paying customer and after all what is she paying for as there is NO service!