JH
JAJ H
1 reviews | Active since May 2014
22 May 2015, 11:09
No airtime
On saturday I used R30 from my loyalty points to purchase airtime. It shows on my balances when I call in. However when I try to make a call I am told I have insufficient airtime. I have sent 7 emails to mtn customer care.<br> No response other than the computerised dear valuable customer.<br> Please help.
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MTN South Africa's replyOfficial
27 May 2015, 14:22Hello hoffietjie@,
Thank you for your post.
According to our records, the airtime was used for DATA.
Please note that Loyalty airitme can only be used on MTN numbers.
We apologised for the delay in response.
Thank you.
Omisha.
REQ:***.
Thank you for your post.
According to our records, the airtime was used for DATA.
Please note that Loyalty airitme can only be used on MTN numbers.
We apologised for the delay in response.
Thank you.
Omisha.
REQ:***.
Best regards,
MTN South Africa's reply27 May 2015, 14:22
Official
Hello hoffietjie@,
Thank you for your post.
According to our records, the airtime was used for DATA.
Please note that Loyalty airitme can only be used on MTN numbers.
We apologised for the delay in response.
Thank you.
Omisha.
REQ:***.
Thank you for your post.
According to our records, the airtime was used for DATA.
Please note that Loyalty airitme can only be used on MTN numbers.
We apologised for the delay in response.
Thank you.
Omisha.
REQ:***.
Best regards,