NO AFTERCARE SERVICE ON CONTRACTS

After being a Nashua Mobile client for the past 18 years and always had a MTN number, I was sadly notified that they closed down in October 2014, with that happening, all customers accounts were moved to their mobile providers like MTN, VODACOM, CELL C, etc. I upgraded to an iphone on my contract with Nashua mobile in July 2014, not knowing they were closing down. With that iPhone i purchased an iPhone body glove charger which was charged to my account. Now recently, after 7 months, my body glove charger is not charging my iPhone, so I took it into MTN Menlyn store today to ask for advice as to what can be done to repair this, as Nashua mobile does not exist. I was told by the MTN staff that they could not assist me and that I should go back to the place I purchased it from with the slip and ask them for help, It was like they were not hearing my problem, they couldn't advise me on what to do. I asked if they could book it in for repairs or get a quote to repair it, but I was refused and was told they couldn't do that either. I am truly disappointed in MTN's lack interest to help me. I was advised by another service provider, VODACOM, in Menlyn to contact Body glove themselves.