VP
Vernon P

1 reviews | Active since Jul 2015

10 Jul 2015, 13:53

No activation of Share Data facility

Reference number: ***<br> <br> We visited the MTN store at Irene Village Mall on 13 June 2015 to activate MTN DataShare facility. The staff member issued a reference number. The DataShare facility is not activated. I did try to contact the store per telephone. The store does not answer their telephone.<br> <br> Your assistance is required to activate this facility.<br> <br> Thank you.<br> <br> Regards<br> Vernon

0
Replies (1)
MTN South Africa
MTN South Africa's reply21 Jul 2015, 11:52
Official
Hello Vernon Pullen,

We are truly sorry for the inconvenience caused and for the delayed response to your post.

We have now requested that the service be activated on the network as it was only activated on our billing system.

Once again we do apologize for the breakdown in service.

Regards
Tim
MTN Complaints Management Team: REQ:***