CM
CA M
1 reviews | Active since Feb 2015
02 Mar 2015, 14:36
No action, service, solution or customer care
2 March 2015. No improvement what so ever. Previous complaints were just answered with lip service. There was a hint of HSDPA in town, but that faded quicker than mist in the sun.<br> <br> During Armed forces day all was functioning great, but after that the service went out the back door.<br> <br> Does MTN just not care any more? Empty promises, poor infrastructure, overly prices roaming costs - especially data - R250/Mb - Really?<br> <br> Pathetic. Absolutely pathetic.
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MTN South Africa's replyOfficial
07 Mar 2015, 10:18Hello Rockett-Rs4,
I sincerely apologize for the delay in resolution on your coverage complaint, rest assured it is not our intention to displease you.
This matter was escalated to the Management team and marked for priority. You will be advised of the outcome.
Regards,
MTN Complaints Team
REQ:***
I sincerely apologize for the delay in resolution on your coverage complaint, rest assured it is not our intention to displease you.
This matter was escalated to the Management team and marked for priority. You will be advised of the outcome.
Regards,
MTN Complaints Team
REQ:***
MTN South Africa's reply07 Mar 2015, 10:18
Official
Hello Rockett-Rs4,
I sincerely apologize for the delay in resolution on your coverage complaint, rest assured it is not our intention to displease you.
This matter was escalated to the Management team and marked for priority. You will be advised of the outcome.
Regards,
MTN Complaints Team
REQ:***
I sincerely apologize for the delay in resolution on your coverage complaint, rest assured it is not our intention to displease you.
This matter was escalated to the Management team and marked for priority. You will be advised of the outcome.
Regards,
MTN Complaints Team
REQ:***