NO ACTION after ONE YEAR since ********** upgrade on my account

It has now been almost a year since someone **********LY upgraded on my account in Carnival City Mall while I live in Cape Town. After SEVERAL phone calls, emails, sending my affidavit numerous times, speaking to debt collectors, emailing MTN Customer care, emailing MTN Legal Action Department, there is still no action and I still receive letters of demand from MTN.

I want to be clear, in my life of 37 years I have not come across a company with so many people getting paid to NOT DO THEIR JOB!! I need someone to take time and sort this out as well as clear my name. MTN will not receive a cent from me in order for someone else, somewhere in South Africa, to be able to use a device not on their name and not paying for it!!

My next step will be the media and the ombudsman to sort out this issue.