JF
Jade F
1 reviews | Active since Feb 2015
09 Jun 2015, 15:04
no action!!!!
I gave all my stuff what use ask for now use wana come with you got your people striking i dont care!!!!! i want my feedback on my cellphone and by when will i be getting it back!!!! draging to long on for some stupid response everytime from a different person!!!!..get to the point about my whereabouts of my cellphone!!!!...and stop coming with excuses whats management really doing about the situation!!!!????beens months and still nothing good coming from MTN
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Replies (1)
MTN South Africa's replyOfficial
15 Jun 2015, 14:54Hello bad247,
Thank you for your post.
Please accept our apologies for any inconvenience caused as result of the breakdown in the service delivery in one of our touch points.
We value your input and also appreciate the time you took to raise your concerns with us because it is only through constructive feedback that we can identify and improve in areas that need our urgent attention.
Kindly be advised that due to the industrial action that we are facing, there will be delays from our repairs centre.
Rest assured, it is not our intention to displease you. We look forward to improving on the service delivery to you.
Regards,
Ayanda
REQ:***
Thank you for your post.
Please accept our apologies for any inconvenience caused as result of the breakdown in the service delivery in one of our touch points.
We value your input and also appreciate the time you took to raise your concerns with us because it is only through constructive feedback that we can identify and improve in areas that need our urgent attention.
Kindly be advised that due to the industrial action that we are facing, there will be delays from our repairs centre.
Rest assured, it is not our intention to displease you. We look forward to improving on the service delivery to you.
Regards,
Ayanda
REQ:***
Best regards,
MTN South Africa's reply15 Jun 2015, 14:54
Official
Hello bad247,
Thank you for your post.
Please accept our apologies for any inconvenience caused as result of the breakdown in the service delivery in one of our touch points.
We value your input and also appreciate the time you took to raise your concerns with us because it is only through constructive feedback that we can identify and improve in areas that need our urgent attention.
Kindly be advised that due to the industrial action that we are facing, there will be delays from our repairs centre.
Rest assured, it is not our intention to displease you. We look forward to improving on the service delivery to you.
Regards,
Ayanda
REQ:***
Thank you for your post.
Please accept our apologies for any inconvenience caused as result of the breakdown in the service delivery in one of our touch points.
We value your input and also appreciate the time you took to raise your concerns with us because it is only through constructive feedback that we can identify and improve in areas that need our urgent attention.
Kindly be advised that due to the industrial action that we are facing, there will be delays from our repairs centre.
Rest assured, it is not our intention to displease you. We look forward to improving on the service delivery to you.
Regards,
Ayanda
REQ:***
Best regards,