FJVR
Frans Janse Van Rensburg
1 reviews | Active since Mar 2013
04 Apr 2016, 12:53
No 30GB data
Hi There,<br> <br> So I went to upgrade my contract this weekend at Canal Walk MTN, and dont get me wrong the consultant that helped me was brilliant, funny helpful everything you need. And the only complaint I can make that does not give this a 100% rating is I have not received my 30GB free data, Now that is not the biggest issue ever but it is suppose to be there on device setup to help me set it up and get all the apps, at the moment I am forced to buy data to do it. Which defies the 30GB free part. I have phoned the help desk and they said to go back to the branch (Seems stupid seeing as I've been there 3 times this weekend).<br> <br> Please get this sorted for me as this i my only Issue I have.<br> <br> Thanks in Advanced.<br> <br> Frans
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Replies (1)
MTN South Africa's replyOfficial
05 Apr 2016, 20:17Hello H4ckulow,
Thank you for your post
We apologize for the delayed response and for any inconvenience incurred.
The 30GB LTE Promo Data Bundle has been loaded on 2016-04-04, please dial *141*1#ok to view the detailed balance.
Rest assured it is not our intention to displease you. We look forward to improving on the service delivery to you.
Kind Regards
Siphumezo
REQ:***
Thank you for your post
We apologize for the delayed response and for any inconvenience incurred.
The 30GB LTE Promo Data Bundle has been loaded on 2016-04-04, please dial *141*1#ok to view the detailed balance.
Rest assured it is not our intention to displease you. We look forward to improving on the service delivery to you.
Kind Regards
Siphumezo
REQ:***
Best regards,
MTN South Africa's reply05 Apr 2016, 20:17
Official
Hello H4ckulow,
Thank you for your post
We apologize for the delayed response and for any inconvenience incurred.
The 30GB LTE Promo Data Bundle has been loaded on 2016-04-04, please dial *141*1#ok to view the detailed balance.
Rest assured it is not our intention to displease you. We look forward to improving on the service delivery to you.
Kind Regards
Siphumezo
REQ:***
Thank you for your post
We apologize for the delayed response and for any inconvenience incurred.
The 30GB LTE Promo Data Bundle has been loaded on 2016-04-04, please dial *141*1#ok to view the detailed balance.
Rest assured it is not our intention to displease you. We look forward to improving on the service delivery to you.
Kind Regards
Siphumezo
REQ:***
Best regards,