1 reviews | Active since Feb 2015
No 3 G since Wednesday 01-04-2015
My E mail and internet went down on Wednesday 01-04-2015 at approx 15H00.<br> <br> I have full signal but cannot log on to MTN or internet.<br> <br> I called MTN head office and was told they are experiencing problems and is busy being sorted out.<br> <br> I use this service for my business as well as banking.<br> <br> Again it comes down to being a small fish in the sea and we do not matter at all as the problem has not been rectified.<br> <br> I am unable to do banking as a one time password is sent back to MTNLOADED and this cannot be received.<br> <br> It is possible that i will loose business from this it is unacceptable that we pay for a service and dont receive it.<br> <br> I recently had to complain about another issue on Hello Peter as it took 5 months to sort out poor signal.<br> <br> What is happening with MTN service deliver this is not AYOBA
Dear Valued Customer,
Thank you for taking time to raise your concerns with MTN.
Kindly populate the below template list, and forward the completed mail to our Coverage contact centre hub on ***
Alternatively you can also contact them on number *** toll-free from and MTN number or chargeable from other SP's numbers, weekdays 08:00 to 17:00.
Subscriber name:
Mobile number/s experiencing the problem:
Subscriber's alternate contact number:
Physical Street Address:
Suburb:
City:
Is it a voice or data problem? :
Provide a brief description of the problem experienced:
When was the problem experienced? (Time of day / weather conditions, etc.):
Where is the problem experienced? (At home /when travelling (provide specifics of roads / intersections, etc.) :
If the problem is experienced in a car, were you using a Bluetooth car kit? (Yes / no): No
Is the problem experienced indoors or outdoors?
Make and model of handset / device:
Any other information:
Warm regards,
MTN Service Provider
REQ:***
Dear Valued Customer,
Thank you for taking time to raise your concerns with MTN.
Kindly populate the below template list, and forward the completed mail to our Coverage contact centre hub on ***
Alternatively you can also contact them on number *** toll-free from and MTN number or chargeable from other SP's numbers, weekdays 08:00 to 17:00.
Subscriber name:
Mobile number/s experiencing the problem:
Subscriber's alternate contact number:
Physical Street Address:
Suburb:
City:
Is it a voice or data problem? :
Provide a brief description of the problem experienced:
When was the problem experienced? (Time of day / weather conditions, etc.):
Where is the problem experienced? (At home /when travelling (provide specifics of roads / intersections, etc.) :
If the problem is experienced in a car, were you using a Bluetooth car kit? (Yes / no): No
Is the problem experienced indoors or outdoors?
Make and model of handset / device:
Any other information:
Warm regards,
MTN Service Provider
REQ:***