No 200 SMS's app**** to cell lines

My query references on mymtn : <br> <br> *** 2015-08-31 17:04:18 Customer complaints CLOSED<br> *** 2015-09-02 11:20:20 Billing queries CLOSED<br> *** 2015-09-14 16:11:50 Customer complaints OPEN (STILL!!!!)<br> *** 2015-09-14 16:13:48 Customer complaints CLOSED<br> *** 2015-09-17 12:35:41 Billing queries CLOSED<br> *** 2015-09-29 06:58:07 Adding / Deleting services OPEN (RE-OPENED)<br> *** 2015-09-29 06:58:20 Adding / Deleting services OPEN (RE-OPENED)<br> <br> Problem first reported on the 31st of August and still no rectification. You responded to my previous Hello Peter query and yet the problem is still not fixed? I have logged a query, I have spoken to the call centre, I have spoken to an MTN branch - still not fixed. What is so difficult?<br> <br> I upgraded this line. I get 100 minutes talk time, I get 300 MB data and 200 sms free per month. You receive your debit order on time without fail from my side. You are effectively charging me for a service I am not receiving.<br> <br> Next stop is The Independent Communications Authority of South Africa to lay a formal complaint.