1 reviews | Active since Dec 2015
<p>I have been making contact with MTN and pinnacle marketing but no one is giving me any update with regards to the fact that they billed me 4 times for my insurance, the last post I made here, Alice only touched on one amount. I was billed R308 twice and R122 which is supposed to be canceled.</p> <p> </p> <p>This morning R901.44 went off my account, what am I suppose to do when no one from MTN or Pinnacle gives a damn about their customers? such an inconvenience on my side coz now I won't be able to pay some of my accounts becoz of MTN and their zero assistance when it comes to their "customers". What happened to keeping the client happy?</p> <p> </p> <p>I’m so over MTN shame.</p> <p> </p> <p>Can someone be kind enough and call me and advise if this has been rectified, or atleast how far they are as 7 working days have passed now also please rectify February.</p> <p> </p> <p>I NEED SOMEONE TO GIVE ME A COURTESY CALL</p>
Thank you for your post
We are terribly sorry for the inconvenience that you have experienced as a result of this. We completely understand the frustration it causes.
We will engage with the relevant department dealing with these matters to investigate and resolve your problem accordingly.
We understand that the entire experience must be very frustrating and hope that we can restore your faith in us.
Kind Regards
Siphumezo
REQ:***
Best regards,
Thank you for your post
We are terribly sorry for the inconvenience that you have experienced as a result of this. We completely understand the frustration it causes.
We will engage with the relevant department dealing with these matters to investigate and resolve your problem accordingly.
We understand that the entire experience must be very frustrating and hope that we can restore your faith in us.
Kind Regards
Siphumezo
REQ:***
Best regards,
© Copyright 2026 hellopeter.com and its affiliates. All rights reserved.