Night Mare Call Centre

To Whom this may concern<br> <br> I spend over 20 min holding trying to get through to a consultant on the call centre. Makes me wonder what your standard or averge SLA is interms of answering calls. <br> <br> Clearly your custmers are no that important if you can keep them holding for that long.<br> <br> I am calling from a NON-MTN number, which is not free. This call is costing an arm and a leg NXA !!!<br> <br> My phone is lost and i need to get assistance from MTN... I AM NOT HAVING ANY JOY !!!!<br> <br> If you do care plase call me back on ***.... <br> <br> Am even considering not renewing my contract if this is the kind os service i am going to be subjected to in my time of need.<br> <br> WHRE IS NASHUA MOBILE.....they sure provided me wih better service.<br> <br> So you know, i typed out all of this whils holding on the phone.....so update my time to about 25 minutes holding..plus the i called in a few times and my call was ended after selecting that options there.<br> <br> HEEEEELLLLPPPP PLSSSSSS!!!<br> <br> UPSET CUSTOMER.<br> <br> Moeketsi <br>