Night light *******!!! Night express data

<p>Exactly 2 weeks back around 1:50 am I loaded R10 airtime to purchase a 1 Gig night express data bundle for 1 day. After my purchase I received an error message saying there was a system error that occurred and it should be resolved after an hour. I checked my balance and my airtime was deducted but there was no data balance reflecting, I stayed up all night waiting for the situation to be resolved but to no avail.</p> <p>I called Mtn around 6 am and service champion said that I was not the only 1 who experienced the problem and that they are working to get everyone's account credited with data. Around 7:50 am I received a message that my 1 gig data had been successfully loaded but the expiry of that data was the same day at 6am. How can they credit data at 7.50 am that expires at 6:am???? I have lost count of how many times I have called customer care, my situation has been escalated twice and yet I have not received any feedback.</p> <p>This is unacceptable! Is it because R10 is too little for them to consider the matter worth resolving? Or are they thinking they can ***** this amount and the customer will think it's an insignificant amount and move on??? Well not this customer, every cent counts, I havent recharged and will not recharge until the matter is resolved, IF it is ever resolved. It's a matter of principle, how can you deduct someone's airtime and not deliver the service requested? It's night light ******* if you ask me.</p>