MM
Mfanafuthi M
1 reviews | Active since Mar 2015
19 Mar 2015, 04:12
Night Express Scandal
It has come to my attention that MTN night data express is scandalous cause every time I use them I don'tget a chance to finish those data. Somewhere somehow the network gets congested and guess what by the time of expiry time the network kicks like it never stopped working before. Really disappointed in MTN scandalous attempt to rob us our hard earned money.
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Replies (1)
MTN South Africa's replyOfficial
27 Mar 2015, 12:21Hello MfanaMwelase,
Thank you for letting us know that you are not satisfied with the night express services. It is not our intention to create these challenges.
It is not usually the case for network congestion to commence after midnight, but we will ask our teams to assist. Should you continue to experience these challenges, let us know via our 808 call centre so we are able to document the time of the incident.
Best regards
Mantoa
REQ:***
Thank you for letting us know that you are not satisfied with the night express services. It is not our intention to create these challenges.
It is not usually the case for network congestion to commence after midnight, but we will ask our teams to assist. Should you continue to experience these challenges, let us know via our 808 call centre so we are able to document the time of the incident.
Best regards
Mantoa
REQ:***
Best regards,
MTN South Africa's reply27 Mar 2015, 12:21
Official
Hello MfanaMwelase,
Thank you for letting us know that you are not satisfied with the night express services. It is not our intention to create these challenges.
It is not usually the case for network congestion to commence after midnight, but we will ask our teams to assist. Should you continue to experience these challenges, let us know via our 808 call centre so we are able to document the time of the incident.
Best regards
Mantoa
REQ:***
Thank you for letting us know that you are not satisfied with the night express services. It is not our intention to create these challenges.
It is not usually the case for network congestion to commence after midnight, but we will ask our teams to assist. Should you continue to experience these challenges, let us know via our 808 call centre so we are able to document the time of the incident.
Best regards
Mantoa
REQ:***
Best regards,