1 reviews | Active since Apr 2020
Night Express not working at all
I have a fixed LTE service with MTN, my package is 30gig anytime and 30gig night express. Over the past few months I have been keeping tabs and the night express never gets used up even though most of the time I set my downloads for after 12 at night and it is taking up my day time data, today when my bundle has finished and I want to connect to my night data I still cannot connect and this has happened countless times.
When I spoke to Mtn about increasing my bundle package they also have refused to increase my data package because I am on a promotional package and if I want to cancel the contract I have to pay off the entire contract once off, so I am stuck with limited data that doesn’t even offer me the night express services and I cannot even top up when I need to.
I am really frustrated now with Mtn and would not recommend their data packages. Please read the fine print when signing a contract
