aN
amy N
1 reviews | Active since Aug 2010
30 Jan 2020, 15:59
NIGHT EXPRESS DATA- TIMES CHANGE
so i just received an SMS saying the night express data will only be valid between 00h01- 04h59am..from 2 march 2020..taking away a whole extra hour? we paying for it, they should extend the night data times, not make it shorter or just leave it alone as is...i dont see any good possible reason why they would do this.. if im not mistaken Telkoms night data runs from midnight to 07h00..
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MTN South Africa's replyOfficial
03 Feb 2020, 07:29 Good day amy N,
Thank you for taking the time to raise your concerns and affording us the opportunity to address the same. Kindly accept our sincere apologies for any inconvenience caused. Kindly note that the night express times have in fact changed from 00h00 to 05h59 to 00h00 to 04h59.
Kind regards,
Ishie.
Complaints Management Team.
Thank you for taking the time to raise your concerns and affording us the opportunity to address the same. Kindly accept our sincere apologies for any inconvenience caused. Kindly note that the night express times have in fact changed from 00h00 to 05h59 to 00h00 to 04h59.
Kind regards,
Ishie.
Complaints Management Team.
Best regards,
MTN South Africa's reply03 Feb 2020, 07:29
Official
Good day amy N,
Thank you for taking the time to raise your concerns and affording us the opportunity to address the same. Kindly accept our sincere apologies for any inconvenience caused. Kindly note that the night express times have in fact changed from 00h00 to 05h59 to 00h00 to 04h59.
Kind regards,
Ishie.
Complaints Management Team.
Thank you for taking the time to raise your concerns and affording us the opportunity to address the same. Kindly accept our sincere apologies for any inconvenience caused. Kindly note that the night express times have in fact changed from 00h00 to 05h59 to 00h00 to 04h59.
Kind regards,
Ishie.
Complaints Management Team.
Best regards,