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Thabeli S
1 reviews | Active since Nov 2018
29 Jan 2019, 05:55
Night express data not working, wana cancel contract
So a few days ago I took out a data contract with mtn. Now i have concluded that i need to cancel this piece of contract. They promised 20gigs anytime and 20gigs "night expess" I am a student. I stay up at night to study and use the night data for my studies but it uses up my anytime data. How useless are you mtn I never had a problem with this with Vodacom or telkom. The contract is just a few days kindly assist me with cancellation.
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MTN South Africa's replyOfficial
29 Jan 2019, 09:27Good day Thank you for bringing this matter to our attention. We apologize for the delayed response and for any inconvenience incurred. We will investigate and provide you with feedback.
Warm Regards
Sizwe Schoeman Complaints Management team
Warm Regards
Sizwe Schoeman Complaints Management team
MTN South Africa's reply29 Jan 2019, 09:27
Official
Good day Thank you for bringing this matter to our attention. We apologize for the delayed response and for any inconvenience incurred. We will investigate and provide you with feedback.
Warm Regards
Sizwe Schoeman Complaints Management team
Warm Regards
Sizwe Schoeman Complaints Management team
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Thabeli S's updateReviewer Update
30 Jan 2019, 06:08Sizwe Schoeman. I am still waiting for you to contact me. Can you please contact me and resolve your issues. I will be going to the store to cancel the contract. I am waiting for your call
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Thabeli S's update30 Jan 2019, 06:08
Reviewer Update
Sizwe Schoeman. I am still waiting for you to contact me. Can you please contact me and resolve your issues. I will be going to the store to cancel the contract. I am waiting for your call