NEXT STEP CONSUMER PROTECTOR???

I renewed my contract with MTN on the 08/10/2015, with a data and airtime plan and NO HANDSET, as I want the IPhone 6s but was told by the consultant that she does not know when it will be released.<br> <br> A week after that when I got my invoice, 17/10/2015 I saw the IPhone 6s is available in the MTN stores.<br> I find it very hard that the consultant did not know about the IPhone 6s that is being released. <br> <br> I went back to MTN Cape Gate, Cape Town to cancel or amend my contract to get the handset with my contract. But was told by the consultant and manager that it is pass the 7 day period, so no cancellation or amendment could be made. <br> <br> NO WHERE in my contract I received does it say I have 7 days to cancel or amend my contract. ACCORDING TO MY KNOWLEDGE IT IS BREACH OF CONTRACT FROM MTN.<br> <br> An email was send to MTN retentions by the consultant Maurice on 20/10/2015, and thus far have I not received any type of feedback regarding the matter.<br> <br> This is totally un-acceptable to render this type of service and ignoring clients request and wipe it of the table.<br> <br> MY NEXT STEP WOULD BE TO APPROACH THE CONSUMER PROTECTOR if no response by end of this week.