MR
Michelle R
1 reviews | Active since Jan 2019
17 Apr 2015, 13:31
New Sales SUCK
I have now been holding for about 57 minutes, and still counting! Dont even know why you were contacted. Your service is still as bad as what it has always been...<br> <br>
Helpful (0)
Replies (1)0
Replies (1)
MTN South Africa's replyOfficial
02 May 2015, 07:52Hello MichRoos83,
Thank you for posting.
Please accept our apologies for the inconvenience that this experience may have caused rest assured it was not our intention to dissatisfy you in any way.
You do not mention which contact center you called where you had to hold on for long. For new sales please contact MTN Direct on ***. Alternatively we can get one of our consultants to contact you if you are interested in a new contract. Our Service centers can also assist you in this regard.
Regards,
Ebbedene
REQ:***
Thank you for posting.
Please accept our apologies for the inconvenience that this experience may have caused rest assured it was not our intention to dissatisfy you in any way.
You do not mention which contact center you called where you had to hold on for long. For new sales please contact MTN Direct on ***. Alternatively we can get one of our consultants to contact you if you are interested in a new contract. Our Service centers can also assist you in this regard.
Regards,
Ebbedene
REQ:***
Best regards,
MTN South Africa's reply02 May 2015, 07:52
Official
Hello MichRoos83,
Thank you for posting.
Please accept our apologies for the inconvenience that this experience may have caused rest assured it was not our intention to dissatisfy you in any way.
You do not mention which contact center you called where you had to hold on for long. For new sales please contact MTN Direct on ***. Alternatively we can get one of our consultants to contact you if you are interested in a new contract. Our Service centers can also assist you in this regard.
Regards,
Ebbedene
REQ:***
Thank you for posting.
Please accept our apologies for the inconvenience that this experience may have caused rest assured it was not our intention to dissatisfy you in any way.
You do not mention which contact center you called where you had to hold on for long. For new sales please contact MTN Direct on ***. Alternatively we can get one of our consultants to contact you if you are interested in a new contract. Our Service centers can also assist you in this regard.
Regards,
Ebbedene
REQ:***
Best regards,