New Number - First Recharge - Airtime Disappeared - No option to call the call centre

<p>I have recently purchased a new sim card for MTN, i have not used it before. And i recharegd the phone, however 2 days later without making even one call or using the internet the airtime diappeared. I tried to use 141 to contact the call centre, however i do not get the option to speak to the consultant. So, no airtime and i cannot log a call or find out what happend to my money. I am very diappointed, this is a horrible experince for somene who was desiring to be a customer.</p>