vS
vhongani S

1 reviews | Active since May 2016

25 May 2016, 12:04

New Contract : Poor responds

<p> </p> <p>I app**** for Apple iPhone 6s 64 GB online last week Tuesday 17 May 2016 and to date I am still waiting for a responds from the vetting department, I have just called the sales department to follow up and they say they have send emails to the vetting department and escalated the matter but to date they are still mum. I have been dealing with Earnest and he has been very helpful. Can someone get back to me ASAP regarding this? Online applications are not supposed to take over 8 days. My reference number is: ***4</p> <p> </p>

0
Replies (1)
MTN South Africa
MTN South Africa's reply26 May 2016, 17:05
Official

Thank you for your post

We apologize for the delayed response and for any inconvenience incurred.

We will engage with the relevant department dealing with these matters to investigate and resolve your problem accordingly.

Rest assured it is not our intention to displease you. We look forward to improving on the service delivery to you.

Kind Regards
Siphumezo
REQ:***

Best regards,