New Contract Phone

Item: MTN South Africa
Rating: 1
Author: Laetitia T

<p>Updated my contract on the 13th of Jan 2017 after they damanged my sim card I am still waiting for my new phone</p>

Helpful (0)

Replies (2)

MTN South Africa's replyOfficial

13 Feb 2017, 19:30

Thank you for your post

We are terribly sorry for the inconvenience that you have experienced as a result of this. We completely understand the frustration it causes.

Kindly note that the matter has been escalated to the relevant management team for further assistance.

We understand that the entire experience must be very frustrating and hope that we can restore your faith in us.

Kind Regards
Siphumezo
REQ:***

Best regards,

MTN South Africa's reply13 Feb 2017, 19:30

Official

Thank you for your post

We are terribly sorry for the inconvenience that you have experienced as a result of this. We completely understand the frustration it causes.

Kindly note that the matter has been escalated to the relevant management team for further assistance.

We understand that the entire experience must be very frustrating and hope that we can restore your faith in us.

Kind Regards
Siphumezo
REQ:***

Best regards,

Laetitia T's updateReviewer Update

16 Feb 2017, 10:06

Thank you Izak Joubert for solving my problem

Laetitia T's update16 Feb 2017, 10:06

Reviewer Update

Thank you Izak Joubert for solving my problem