New Contract not activated after two weeks

I have been an MTN client for some years now and two weeks ago decided to take a second contract for my wife, from the MTN store in Nicolway mall Bryanston, Johannesburg. <br> <br> I app**** for the contract on 6 February 2016, and wanted to port my wife's number from Vodacom, unfortunately they ported the wrong number. I went back the Sunday 6 February to MTN Nicolway mall to correct this error.<br> <br> A week later, nothing happened and was not informed of anything. I went back the Saturday 13 February and was told my contract was canceled and I needed to apply again which I did and was promised the number will be ported and working at the end of the day.<br> <br> Tried to phone during the week with no one answering the phone at the MTN store at Nicolway mall. Went back the Saturday 20 February and was told that the number will be working at the end of the day, which of course did not happen.<br> <br> It has now been more than two weeks and I still don't have an active line. I am tired of going to the MTN store in Nicolway Mall just to be told they are working on it. Really disappointed in the service received will not renew any of my contracts and will not recommend MTN to anyone.