1 reviews | Active since Jul 2017
NEW CONTRACT NO STOCK ON FREE PHONE WITH THE S8+ DEAL!!!!
Bad!!!!opened up a new contract 3 months ago ask for the special that you get a free phone with the deal s8+ on receival off phone they said they have no stock i must take the phone or leave it then i cant get a contract. I think this is unfair i am payinh same price but didnt get the free phone maby i must consult a lawyer. I want my free phone or i am not paying my account further
Dear Valued Customer,
We acknowledge the receipt of your complaint and apologise for the inconvenience experienced.
We value your input and also appreciate the time you took to raise your concerns with us because it is only through constructive feedback that we can identify and improve in areas that need our urgent attention.
Please be advised that this has been escalated to Paarl Regional Management to take corrective measures in accordance with our Service level agreements, and you will be advised of the outcome.
Warm regards,
Mike Ramaboka
Complaints Management Team
Dear Valued Customer,
We acknowledge the receipt of your complaint and apologise for the inconvenience experienced.
We value your input and also appreciate the time you took to raise your concerns with us because it is only through constructive feedback that we can identify and improve in areas that need our urgent attention.
Please be advised that this has been escalated to Paarl Regional Management to take corrective measures in accordance with our Service level agreements, and you will be advised of the outcome.
Warm regards,
Mike Ramaboka
Complaints Management Team