New contract, no communication, no clue what's going on, no service.

App**** for a contract online on 8 Oct, got it approved that same evening. Received the device and SIM on 19 Oct, without any form of instructions or what should happen next. Consultants at MTN Store did not know what to do, told me they have no access to help me. On 21 Oct I called MTN Contract activation center, the consultant informed me that DSV still has not submitted my documentation for SIM activation. Lets see how long they drag this out, and if it ever will materialize into a completed sale, because Tuesday 26 Oct is they deadline they can come and collect their brick and their piece of plastic, because it will then be CANCELLED.