1 reviews | Active since Oct 2017
NEW CONTRACT - NO CELLPHONE DELIVEREDπ‘π‘π‘π‘π‘π‘π‘π‘
HI MY NAME IS MBALI RENCKEN CONTACT NUMBER IS ***. ON THE 18/04/2024 I APP**** FOR A MTN CELLPHONE CONTRACT BUT THE SYSTEM SAID I DO NOT MEET THE PRICE RANGE THAT THEY HAVE, SO I LEFT IT I THEN RECIEVED AN ALERT FROM MY BANK ASKING ME TO CONFIRM A DEBIT ORDER. ON THE 19/04/2024 FROM A *** NUMBER AT 09H19 AND SAID HE IS CALLING FROM A VESCO (SOMETHING) ON BEHALF OF MTN AND TOLD ME THAT THE APPLICATION WENT THROUGH AND HE READ ME THE TERMS & CONDITIONS AS I ACCEPTED THE OFFER. I HAVE NOT RECIEVED AN INFORMATION NOTIFYING ME OF MY DELIVERY. WHEN I CALLED AND TRIED EVERY POSSIBLE WAY TO GET TO KNOW HOW FAR IS MY ORDER, I WAS INFORMED BY DSV THAT MTN PROVIDED TWO CELLPHONE NUMBERS *** AND *** THOSE ARE MY OLD NUMBERS AND I NO LONGER USE THEM THAT IS WHY WHEN I MADE THE NEW APPLICATION, I PROVIDED THE NEW CELLPHONE NUMBER THAT I AM CURRENTLY USING. I DO NOT KNOW WHY THEY DID NOT THE NUMBER I USED ON THE ONLINE APPLICATION AND THAT IS THE VERY SAME NUMBER WHERE THE GUY CALLED ME ON. I WOULD LIKE THIS TO BE RESOLVED VERY FAST OR HAVE THAT CONTRACT CANCELLED IMMEDIATELY. I WILL ALSO CANCEL MY OTHER CONTRACTS WITH MTN BECAUSE OF THE BAD AND STUPID CUSTOMER SERVICE THAT I RECEIVED FROM THEM SINCE MONDAY 22/04/2024 UNTIL TODAY. π‘π‘π‘π‘π‘π‘π‘π‘π‘π‘π‘
