New Contract Experience with MTN

Tried getting a contract with them, and then the following happened; from getting told the delivery is on its way only to be messaged again 2 days later that the delivery is on its way again, only to be called 2 days later by a representative that the phone is finally at head office and now on its way, for it to ‘arrive’ 2 days later with a DSV agent whose fingerprint scanner doesn’t work so he couldn’t give me my parcel, so he told me he’d be back later to try again, only for him to be called by MTN and be told to NOT deliver the package without any notification to me where I just got an SMS to give ‘Mimo’ my ID, salary and proof of residence, then I called them, and they tell me that the delivery is still on its way, meanwhile I call the delivery guy and he says he isn’t allowed to deliver because MTN told him so.

Now if I’m already struggling to get a NEW contract I can just imagine the struggle with payments and cancelling of contracts.

I am willing to try and get my phone and get my contract if I and helped within 24 hours.