TD
Tamy D

1 reviews | Active since Jan 2014

26 May 2015, 11:04

New Contract

I am really disgusted, 2 weeks ago I app**** for a NEW CONTRACT.... I have always been with Vodacom Pre-Paid (where you can apply online it gets approved and delivered in 2 days) and saw a great deal with MTN for the Iphone 6, I app**** online and then from hearing nothing back from Nicolette Naidu, I went into store to apply again, now I am waiting again after another week has gone by just for a new contract and cell phone??<br> <br> I am really second guessing MTN, is this the kind of service i am going to get when everything is signed and done? Even after I tweeted them I still get NO response!

0
Replies (1)
MTN South Africa
MTN South Africa's reply26 May 2015, 16:21
Official
Hello Tamy Daniel,

Thank you for taking time to raise your concerns with MTN.

Please be advised that your query has been transferred to the relevant functional unit for resolution.

Warm regards
MTN Service Provider
REQ:***

Best regards,