NC
Nezo C
1 reviews | Active since Feb 2011
13 Jul 2017, 08:16
New Contract
<p>Good day,</p> <p>I have been searching hi-lo for the lenovo miix 2 in 1 and i have been to every store in the east rand, no one has stock, then i call and email your customer service and no one gets back to me, they say they dont know, what, i am writing this because no one gets back to me, what is going on with MTN?</p>
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MTN South Africa's replyOfficial
14 Jul 2017, 19:20Thank you for your post.
We are sorry to have disappointed you with our service and would like to assure you that we do strive to provide the best service at all times.
We will engage with the relevant department dealing with these matters to investigate and resolve your problem accordingly.
We understand that the entire experience must be very frustrating and hope that we can restore your faith in us.
regards
mike
Complaints Management Team
Reference Number: ***4
Best regards,
MTN South Africa's reply14 Jul 2017, 19:20
Official
Thank you for your post.
We are sorry to have disappointed you with our service and would like to assure you that we do strive to provide the best service at all times.
We will engage with the relevant department dealing with these matters to investigate and resolve your problem accordingly.
We understand that the entire experience must be very frustrating and hope that we can restore your faith in us.
regards
mike
Complaints Management Team
Reference Number: ***4
Best regards,